Privacy Policy

This Privacy Policy explains how Starogram ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our website at starogram.com and related services.

1. Information We Collect

Account Information. When you create an account, we collect your name, email address, and authentication data (via Google, Apple, or email/password). If you sign in with Google or Apple, we receive your name and email from the provider — we do not receive your password.

Birth Data. To generate personalized reports, you may provide your birth date, birth time, and birth city. This data is used to calculate astronomical positions (planetary placements, house cusps, aspects) based on real ephemeris data.

Partner Data. If you use our compatibility features, you may enter a partner's name, birth date, birth time, and birth location. This data is used solely for compatibility calculations.

Usage Data. We collect information about how you interact with our service, including pages visited, features used (tarot draws, mood check-ins), and timestamps. This helps us improve the product.

Payment Data. We do not store credit card numbers or payment credentials. Payments are processed by third-party providers (Telegram Stars, and/or other merchant-of-record services). We store only transaction references and purchase status.

2. How We Use Your Information

We use your information to: provide and personalize our services (natal charts, compatibility reports, daily readings); process transactions and deliver purchased digital products; communicate with you about your account or purchases; improve our platform based on usage patterns; comply with legal obligations.

We do NOT use your data for: selling to third parties; targeted advertising; profiling for purposes unrelated to our service.

3. Data Storage and Security

Your data is stored on secure servers hosted by Hetzner (Germany/Finland, EU). We use encryption in transit (TLS/HTTPS) and follow industry-standard security practices. Passwords are hashed using bcrypt and are never stored in plain text.

Birth chart calculations are performed by our astronomy service using real astronomical ephemeris data and stored for quick access to your profile.

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with: payment processors (to complete transactions); hosting providers (Hetzner, EU) to operate the service; Google Analytics (Google LLC) for aggregated website usage analytics — only if you consent via our cookie banner. All third-party processors are bound by data processing agreements.

Google Analytics. If you accept analytics cookies, we use Google Analytics 4 (measurement ID: G-0K7SQ91724) to understand how visitors use our website. Google Analytics collects anonymized data such as pages visited, session duration, and approximate location (country/city level). We have IP anonymization enabled. Google processes this data under its own privacy policy (policies.google.com/privacy). You can opt out at any time by rejecting analytics cookies via our cookie banner or by using the Google Analytics Opt-out Browser Add-on.

5. Cookies and Local Storage

Essential cookies. We use cookies for authentication (session management) and locale preferences. These are required for the website to function and cannot be disabled.

Analytics cookies (optional). With your consent, we use Google Analytics cookies to understand website usage. These cookies are only loaded after you click "Accept" on our cookie consent banner. You can change your preference at any time by clearing your browser cookies. We do not use advertising, social media tracking, or any other third-party cookies.

For more details, see our Cookie Policy.

6. Your Rights

You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your account and associated data; export your data in a portable format; withdraw consent for data processing at any time.

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law. Anonymized, aggregated data may be retained for analytics purposes.

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. International Data Transfers

Our servers are located in the European Union. If you access our service from outside the EU, your data will be transferred to and processed in the EU, which provides adequate data protection standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at [email protected].